Margaret, who has lived alone since her husband Michael died from pneumonia last year, then received an apology on the other end of the phone – but it was from a person only posing as an Amazon employee. Knowing she did not hold an account with Amazon, the 68-year-old gran called the number to query the message. Pensioner Margaret Eggett, from Livingston in Scotland, received a text from a number she did not recognise informing her that she had paid £79.99 to the online retailers. Should you have concerns with a purchase or charge, internet retailers, such as Amazon, have legitimate customer services numbers to call.Īs always, if you feel like you have fallen victim of a scam, please contact law enforcement to report it.Scammers stole more than £2,000 from a grieving widow's bank account after pretending to work for Amazon.

If you receive a text message like the one described above, do not respond. Never download an app that provides access to your mobile telephones or other computer devices, it most certainly will result in fraud. Once access is granted through the Anydesk Remote app, the impersonators have stolen various amounts of money from the victims.

The Anydesk Remote app provides the impersonator with access to the victim’s mobile telephone, which includes bank and other accounts stored on the device. In speaking with the subject impersonating the fraud specialist, victims are directed to download the Anydesk Remote app to their telephones, so that the fraud specialist can assist in cancelling the transactions. When they called the number to cancel the order, a subject impersonating an Amazon employee connects them to someone impersonating an Amazon fraud specialist. The victims, who never made the Amazon purchase, called the toll-free number to cancel the charges. In the text, victims are provided with a toll-free telephone number to cancel the purchase. A scam has emerged where victims are asked to download an app to their mobile phones or other devices in doing so they end up losing money.Īccording to victims, they received text messages to their telephones advising they will be charged for an Amazon purchase.

Does amazon use anydesk app